Privacy Policy

Introduction

This Privacy Policy describes how CarVendee ("we," "us," or "our") collects, uses, and protects your information when you use our website or participate in our SMS program.

Information We Collect

When you submit a vehicle valuation request or opt into our SMS program, we may collect:

- Name

- Phone number

- Email address

- Postal code

- Vehicle information (year, make, model, mileage, VIN)

- Opt-in date, time, and method

- Your interactions with our messages

We may also collect basic website information (IP address, browser type) for security and operations.

How We Use Your Information

We use your information to:

- Provide vehicle valuations and purchase offers

- Send text messages about your inquiry

- Schedule appointments and coordinate next steps

- Respond to your questions

- Improve our services

- Comply with legal obligations

Automated and AI-Assisted Communications

We may use automated systems and AI-assisted tools to send, route, and draft text messages related to your inquiry. These tools support our team and improve response times.

SMS Opt-In Data

We will not share, sell, or rent your mobile phone number or SMS opt-in consent with any third parties for marketing or promotional purposes.

Your opt-in consent data will not be shared with third parties for their own marketing purposes.

Information Sharing

We do not sell your personal information.

We may share your information with:

- Service providers who help deliver our SMS program (texting platforms, CRM), bound by confidentiality obligations

- Legal authorities when required by law

We will never share your mobile number or messaging consent with third parties for their marketing purposes.

Data Retention

We retain your information as needed to support your inquiry and maintain records for compliance and legal requirements. You may request deletion at any time, subject to legal obligations.

Security

We implement reasonable security measures to protect your information. No method is 100% secure.

Your Rights

You have the right to:

- Opt out of SMS by replying STOP

- Request access to your personal information

- Request correction of inaccurate information

- Request deletion of your information

Contact us at (843) 867-4902 to exercise these rights.

California Privacy Rights (CCPA)

California residents have the right to:

- Know what personal information we collect

- Request deletion of personal information

- Opt out of the sale of personal information (we do not sell personal information)

- Non-discrimination for exercising privacy rights

Changes

We may update this Privacy Policy at any time. Changes will be posted at /privacy.

Contact Us

CarVendee

Phone: (843) 867-4902

Website: mycarvendee.com